Privacy Policy

GUD : Geturdoc by Neovestx website is owned by Neovestx Pte Ltd and Neovestx Solutions Pte Ltd, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by GUD : Geturdoc by Neovestx, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using GUD : Geturdoc by Neovestx website or application. The full terms of applicable policy is also determined by the " Terms of Use" published along with this in our web site.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the GUD : Geturdoc by Neovestx, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, Telephone, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website and our platform to provide services to users and providers. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@neovestx.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of India, Singapore, Europe, including Canada and the United States. We will also make the information available to providers ( health and wellness) in order to make better clinical and treatment decisions. By using the website or platform, you explicitly consent to sharing of data and processing it on hosted servers anywhere in the world. We will take utmost care to keep the data within the platform and its processing servers on cloud in a secure manner.

United States

This is an addendum to the Neovestx Pte Ltd Privacy Policy in relation to US data subjects (this “US Addendum”) and should be read in conjunction with the Privacy Policy.

Residents of certain US states have additional privacy rights disclosures regarding their personal data.

Additional Rights:

Depending on where you reside, US residents may have additional rights:

  • Know the categories and/or specific pieces of personal data collected about you, including the categories from which the personal data is collected, the business purpose for collecting the personal data, whether your personal data was disclosed to third parties, the categories of personal data, if any, that we disclosed to third parties, the categories of and/or the third parties to whom your personal data was disclosed

  • Access or obtain a copy of the specific pieces of personal data we retain about you

  • Request deletion of your personal data

  • Request correction of inaccurate personal data

Authorized Agents. Your authorized agent may submit a request to exercise any of the above rights on your behalf. We may request additional information to verify their authority to act on your behalf before processing any requests.

Please submit requests by emailing legal@neovestx.com.

No Sale of Personal data, Sharing for Cross-Context Behavioral Advertising, and Targeted Advertising

We do not “sell” or “share” personal data for cross-contextual behavioral advertising, and we do not process personal data for “targeted advertising” purposes (as those terms are defined under applicable US state privacy laws).

Do Not Track. Our websites and apps are not designed to respond to “do not track” requests from browsers.

Singapore

This is an addendum to the Neovestx Pte Ltd Privacy Policy in relation to Singapore data subjects (this “Singapore Addendum”) and should be read in conjunction with the Privacy Policy. This Singapore Addendum applies if you are based in Singapore during your interaction with us.

Consent to collection, use, disclosure and/or processing of personal data

By providing us with your personal data, you consent to us collecting, using, disclosing and/or processing your personal data as set out in this Privacy Policy, unless an exception under the law permits us to collect, use, disclose and/or process personal data without consent.

Transfer of personal data outside of Singapore

Where we transfer personal data outside of Singapore, we will do so in accordance with the Personal Data Protection Act 2012 (SG PDPA) and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the SG PDPA.

Access and correction of personal data

You have the right to request access to your personal data held by us (or on our behalf) and to request for correction of such personal data.

Withdrawal of consent

You may withdraw consent and request that we stop using and/or disclosing your personal data for any of the purposes listed under Section 3 of the Privacy Policy by submitting your request in writing to the designated email and by registered post, in respect of personal data collected, used or disclosed in Singapore. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.

In general, we shall seek to process your request as soon as possible and within a reasonable timeframe. While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be able to continue providing our goods and services to you and we shall, in such circumstances, notify you before completing the processing of your request. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under the SG PDPA.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to legal@neovestx.com.